Enjoy free standard shipping on every single purchase at PolorVision Glasses, with no minimum order required.
Every shipment includes full door-to-door tracking. As soon as your package leaves our fulfillment center, we will email your tracking link and confirmation number. Please allow up to 48 hours for the carrier system to refresh with initial transit updates.
Have a question about your delivery? Reach out to our dedicated support team anytime at [email protected].
Shipping FAQs
Can I track my order?
Yes. Every order includes a unique tracking number sent directly to your email upon dispatch. You can follow your package’s journey anytime via our Order Tracking page.
Will I have to pay import taxes and customs duties?
Depending on your destination country’s regulations, shipments may occasionally incur local customs duties, import tariffs, or value-added taxes upon arrival. These regulatory fees are set by local authorities and are the sole responsibility of the customer. Please consult your local customs bureau for regional import guidelines.
What happens if my package is lost, damaged, or mishandled in transit?
Every pair of PolorVision Glasses undergoes strict quality inspection before dispatch. While transit mishandling, carrier damage, lost shipments, and doorstep theft remain outside our direct control once handed to the courier, we are here to support you.
If your package appears delayed or damaged by the carrier, please contact the shipping provider first with your tracking number, then notify our customer care team at [email protected]. We will assist you in locating your parcel or filing an inquiry with the carrier. Please verify your delivery address carefully at checkout, as we cannot take responsibility for shipping errors resulting from incorrect information provided during purchase.